This SEO Company Just Admitted They’re Obsolete (Here’s What They Should Be Doing Instead)

Okay, confession time. I just got off a call with an SEO (search engine optimization) company that made me want to fall off my chair in shock. Their hot take? “No one really understands how ChatGPT works, so there’s no real way or path to optimizing websites right now.” In order for you to grasp the shock I was feeling you need to understand this company guides multiple large businesses on how to optimize their website to rank higher in search results and get more organic traffic (i.e. SEO). Their response was not just an outdated mindset → it’s a disservice for business owners who want to stay visible in an AI-first world. Because while they’re not looking ahead, smart business owners are already mastering the new game. The businesses that adapt to this shift are going to dominate their markets. The ones that don’t, are going to become invisible. In comparison, if someone said years ago, “I’m not going to have my business listed online,” they would be just about obsolete today. Here’s the reality: SEO isn’t dead, but traditional SEO absolutely is changing.  

The Numbers That Should Terrify Every Business Owner

Most SEO companies are stuck optimizing for old Google, not AI-powered search ecosystems like ChatGPT, Claude, and Perplexity. They’re still selling yesterday’s playbook: keywords, backlinks, and basic content. But here’s what’s actually happening in 2025:

1. ChatGPT now has over 180 million users and powers more than 800 million sessions each week.
2. Google’s own AI appear in over 50% of search results.
3. When those AI blurbs show up on Google search, only 8% of people bother to click through to a website.

People aren’t just typing “dentist near me” anymore. They’re asking ChatGPT: “Who’s the best small business dentist in my area that also does pediatric dentistry and has high reviews on yelp?” If your website isn’t understood as an entity, ChatGPT and other AI platforms won’t mention you → even if your SEO “scores” look great.  

The Death of Keyword-First SEO

Let me break this down simply. Google used to rank pages by keywords, backlinks, and meta descriptions (that little description that shows up on google search). But AI search (ChatGPT, Perplexity, Grok, etc.) doesn’t care about raw keywords as much anymore. Instead, AI systems look for context, relationships, and authority. They don’t just crawl like Google used to → they build a knowledge graph about who you are, what you do, where you serve clients, and how your services connect to related topics. And this is exactly what that SEO company didn’t mention whether they believe this works or not. We can’t ignore these type of searches even if we are nervous about AI looking at our websites.  

Why Most Websites Get Ignored by ChatGPT

Here’s the brutal truth: if your site isn’t using structured data, AI literally doesn’t “see” you. If your services, locations, and expertise aren’t mapped, you’re invisible. Content without connections become orphaned content that AI tools simply skip over. 58% of users have already replaced traditional search engines with AI-driven tools for product and service discovery. Your potential clients aren’t just searching differently; they’re getting answers without ever visiting your website.  

The New SEO Playbook (That Actually Works)

Your website needs to become a source of truth that tools like ChatGPT can confidently cite. Use Schema Everywhere – This isn’t optional anymore → it’s the foundation that makes you visible to AI. And if you have zero idea what this is, don’t worry we have you covered! Think Like a Knowledge Graph – Every page should reinforce who you are, what you offer, who you serve, and your related expertise. AI engines don’t just look at individual pages; they map relationships between your content, services, and authority. You may opt out of a specific “About Us” page but add in key phrases throughout your website that reenforce who you are and what you offer. Create AI-Friendly Content Architecture – Answer conversational queries that AI agents summarize. Use FAQs, how-tos, be sure to show reviews and case studies and clear service mappings. The first 100 words matter the most → answer the main question right away with facts and clarity, as AI tools are trained to pick up on them first. Break your content into question-based sections. Instead of writing “Our Approach to Brand Strategy,” write “How Do We Create Brand Strategies That Actually Convert?” It’s easier for readers to follow and for AI to scan and pull answers. It also relates to the reader if they are asking that question or have a pain point and looking for a solution. One of our favorite resources is the StoryBrand framework. We recommend this to all of our clients and love the thought process that plays right into how AI looks at your content.  

The Platform Reality Check

Search has become cross-platform. Users start their searches and explore information across social platforms like TikTok, LinkedIn, YouTube, X and Instagram. Your content strategy can’t just focus on Google anymore. Different AI platforms cite different sources. Understanding these patterns helps you distribute your expertise where it will have maximum impact.  

How Business Owners Should Think About Visibility in 2025

New research from Semrush predicts that LLM (large language modules, like ChatGPT) traffic will overtake traditional Google search by the end of 2027. The businesses positioning themselves now will capture that traffic. The ones waiting for “clarity” will be fighting for scraps. Here’s what’s really happening: your ideal clients are already using AI tools to research solutions. They’re getting recommendations from ChatGPT about service providers and products. They’re asking Perplexity for comparisons between different approaches. If your brand isn’t part of those conversations, you simply don’t exist to them. The measurement approach needs to evolve too. Bonus: is all of these additions to your website are only adding to your website.  

The Implementation Framework That Actually Works

Start with your existing high-performing content. Identify pieces that already rank well and restructure them for AI consumption. Add clear headlines to sections, lead with direct answers, and ensure your expertise shines through specific examples. Bonus tip for reading this far: you can enter your website URL into ChatGPT and ask it how to optimize your content and what would it suggest to add to make it more robust for searches. The reality is that if you’ve invested in good SEO, you’re already part of the way there. Many traditional SEO best practices directly support GEO (Generative Engine Optimization) success but need to be built above and beyond. Quality content, clear structure, and authoritative information work for both human readers and AI engines. SEO gets your content ranked. GEO gets your content selected by AI. Together, they form a comprehensive optimization strategy that ensures your brand stays visible—whether users are searching on Google, ChatGPT, or other AI-driven platforms.  

The Brutal Truth About Waiting

That SEO company’s response represents exactly why some businesses will fall short in this transition. They’re treating AI optimization like it’s some unknowable mystery instead of what it actually is: a new set of skills to master. Search isn’t a platform, it’s a behavior. The businesses that understand this will build authority across all these channels. The ones that don’t will watch their visibility disappear. If your website team isn’t talking about AI search visibility, they could be doing you a disservice. At Tay Design, we build websites that are AI-ready from day one → so your business gets found in the search results of today, not yesterday.